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How ggt108 Handles Your Personal Information

Your account data, payment activity, and browsing behaviour on ggt108 are handled with a clear purpose: to run your account, process transactions through DANA, OVO, or GoPay, and keep your session secure.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Session ControlsData Access Requests
ggt108 How ggt108 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data security on ggt108 runs across four practical areas: how we store account information, how we handle cookies, how long we keep records, and how you can act on your own data. Each area is described below so you know what to expect at each stage of your account lifecycle.

Account Security Practices

Account credentials and linked e-wallet details — including DANA and OVO identifiers — are stored using encryption. Access to your raw data is restricted to authorised team members only.

Cookie and Session Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can adjust cookie permissions through your browser settings at any time without closing your account.

Retention and Deletion Policy

Transaction records, including GoPay payment references, are kept for as long as your account is active and for a period after closure as required by applicable law. Deletion requests are reviewed case by case.

Data Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or ask us to restrict how we use your data — all through the support channels listed on this page.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or remove personal data we hold on your account, our support team handles those requests directly. You can reach us through live chat inside your account dashboard, by emailing our data contact address, or through the Help section in the mobile app. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt once your query is logged.

Team online

Live Chat

Open your account dashboard and tap the chat icon to connect with our support team about any data access or correction request.

Email Support

Send your data request or privacy query to our support email address. Include your registered account ID so we can locate your records quickly.

In-App Help

Inside the ggt108 mobile app, the Help section includes a privacy request form you can submit directly without leaving the app.

Common Questions About Your Privacy on ggt108

These are the questions we hear most often from account holders about how their data is handled. If your question is not covered here, the live chat and email paths in the support section above will get you a direct answer.

We collect the details you submit at registration — name, contact information, and the e-wallet details you add, such as DANA or OVO. We also log device and session data automatically when you access the platform.

Yes. E-wallet identifiers and transaction references are stored using encryption. We do not store your full wallet PIN or password — those stay within the respective payment app's own security system.

We share data only where necessary — with payment processors to complete a DANA, OVO, or GoPay transaction, or where local law requires disclosure. We do not sell your data to advertisers or unrelated third parties.

Send a request through live chat in your account dashboard, via our support email, or through the in-app Help form. Include your account ID and specify what records you want to access or review.

You can submit a deletion request through our support channels. Some records — particularly transaction logs — may need to be retained for a period as required by applicable law before full deletion is possible.

After account closure, we retain records for the period required under applicable law in the regions where the platform operates. Once that period ends, data is deleted or anonymised in line with our retention schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.