What We Collect and Why It Is Collected
When you open an account, we collect the information you submit directly — name, contact details, and the e-wallet identifiers you link, whether that is DANA, OVO, or GoPay. Transaction records are retained to process deposits, verify withdrawals, and resolve disputes if they arise. We also
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collect technical data automatically: your device type, IP address, session duration, and the pages you visit. That data helps us detect unusual account activity and keep your wallet connections stable. For players in Jakarta and Surabaya, payment records tied to local e-wallet rails are subject to
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the same retention rules as all other account data. We do not sell your personal data to third parties. Sharing occurs only where required by law or where a payment processor needs it to complete a transaction. Our data practices apply to eligible accounts where local
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law permits access to the platform. If you have questions about a specific data point we hold, the contact paths in the support section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.